For help with an Email or Network account:

• Go to the ITS Computing Center @ Eaton Hall during walk-in hours, Monday - Friday between 1-5pm with a government issued photo ID card or official Tufts University ID card.
   
• Make an appointment or contact  an administrator/support representative by:
  
  Calling from campus: x7-3701
  Calling from off campus: 617-627-3701 or 1-800-207-2194
  Emailing: student-email@ase.tufts.edu or student-lan@ase.tufts.edu

Configuring an Email Client to Check Trumpeter Email
For Trumpeter email management, you can use one of the following email clients:

• Mac Mail
• Microsoft Outlook
• Mozilla Thunderbird

For step-by-step instructions, please view the available learning materials Email Setup and Configuration.

Using Trumpeter Webmail:
To check your Trumpeter webmail from any location with internet accessibility.

• Launch an internet browser and visit https://webmail.tufts.edu
• In the box labeled Username, type your Tufts webmail username.
• In the box labeled Password, type your Tufts webmail password.
• Click on the button labeled Log in.

To log out of Trumpeter Webmail, when you are finished using your account:

• On the right of the Trumpeter Toolbar, click on the button labeled Log out.

For step-by-step instructions for any of the following services, please view the available learning materials for Trumpeter Webmail

• Logging into Trumpeter webmail
• Opening and reading attachments
• Composing and sending an email
• Saving outgoing (sent) mail
• Creating a new identity
• Creating a spam filter

Changing Your Password:
To change your Trumpeter webmail password:

• Launch an internet browser and visit https://trumpeter.tufts.edu
• Log in with your webmail username and password. 
• In the Password area of the Trumpeter Email Services window, click on the button labeled change. y
• In the boxes labeled Enter new password and Confirm new password, type the new password you wish to use. 
• Click on the button labeled Change Password.

Password restrictions:

Your password must

• be at least 6 characters in length
• contain at least one number or special character
• contain both capital and lowercase letters.

Getting an account for web space:
To apply for an Emerald account for web space, contact TCCS at ext. 73376.

Trumpeter Account Management:
For step-by-step instructions for any of the following services, please view  the available learning materials for Trumpeter Email Managment.

• Log into Trumpeter email services
• Set and change your email security question
• Reset your email password
• Change your email password
• Configure email forwarding
• Configure a vacation message
• Manage email quota